This ends up being a look back at the entire history of the PC, to do it justice and give it context. Via Bill Quick, who used OS/2 more than I did: Half an operating system.
In my case, I had a friend who ran a BBS that gave me my first online experience, and he was an OS/2 fanatic and Microsoft detractor. One of the newsgroups he carried (or maybe it was a Fidonet group) was Team OS/2, for fans and users of the OS. This was int he lead up to the release of OS/2 Warp 3.0, which I went out and bought. That was just before Windows 95 released, after I’d been doing Microsoft Word support for nearly a year. After fifteen months in Word support, I moved to Visual Basic support, but not until I’d received pre-release training on Windows 95. I was blown away by 95, especially given the quality training and a degree of relatively inside insight into the OS.
I gleefully bought Warp and installed it on a 386 I was able to spare for the purpose. In retrospect, I was not sure this was entirely fair, as I installed 95 on a 486. I thought OS/2 was cool, and it installed without real issue, apart from duration. Thing is, it crashed readily. I was shocked it was so unstable, given the hype among the fanatics. By comparison, 95 was a rock. It took almost no time for me to abandon even playing around with OS/2, but I always felt that they could keep trying and it would be great to have the competition.
Some of the details in the article are news to me. Some are not. The heavy hand of the mainframe division of the company was always a factor in the PC division, and even more deadly when it came to OS/2. What a shame. I hadn’t realized, or at least hadn’t remembered, that there was ever any connection between Microsoft’s NT effort and OS/2, apart from competing. I know Microsoft spent what was a staggering sum at the time on developing NT from scratch, which paid off brilliantly.
Finally, it’s easy to look back more dispassionately on Microsoft, now that they remain big and powerful but are no long scarily “monopolistic” in the post-PC era.